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document The database version information could not be determined
Error Description: The database version information could not be determined Resolution: Verify these 4 files are in the QLocalUpgrade folder: QLocalUpgrade #sp_QLocal.dat upgrade.dat UpgradeFileUtil.dll   Re-execute the QLocalUpgrade following these steps:   - Verify SQL server is running - Go to the DOS prompt (Run ->...
12 Nov, 2010 Views: 647
document The RPC server is unavailable
Error Description: The RPC server is unavailable Resolution: User tried to reinstall ScanTools II (scan-only version) from the CD and gets this error: ScanTools II (scan-only version) The InstallShield Engine (iKernel.exe) could not be launched. The RPC server is unavailable. If the DCOM object isn`t registered correctly in the...
15 Nov, 2010 Views: 624
document When using a full install to upgrade RTL_NTWK it installs MSDE when it shouldn`t
When using the full 1.3.14 RTL_NTWK build to upgrade an existing Retail Network installation which does NOT have the DB component installed, the QLocal InstallShield setup launches the MSDE installation and installs MSDE on the user`s system. This should not happen, since the MSDE object is associated with the DB component. The result is that MSDE is...
16 Dec, 2010 Views: 555