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document Error: SQL Server Setup Failed to compile the Managed Object Format
Error Description: Error: SQL Server Setup Failed to compile the Managed Object Format... Resolution: User may report this error: Unable to install Microsoft SQL Server Express 2005. Installation will Exit.   Summary.txt shows: SQL Server Setup Failed to compile the Managed Object Format (MOF) file c:\Program Files\Microsoft SQL...
11 Nov, 2010 Views: 1857
document Installation hangs or appears to be in a loop
Issue: Q Local will appear to continue to install but not make any noticeable progress. It will continue to say it is installing and giving Q Local Tips for hours on end until it is manually stopped Resolution: Use Ctrl+Alt+Del to end/stop the installation attempt. Manually clean up the installation parts left behind. Typically this just...
03 Nov, 2010 Views: 608
document Installing Q-Local on Windows 8
It is possible to install Q Local onto Windows 8, but the customer MUST have a version 2.8 CD and must NOT be using Windows 8 RT The user will need to click through the installer as usual and ignore the various warnings that will pop up during the install process.  Once the install is done, have them start QLocal to verify that it completed...
20 Mar, 2013 Views: 614
document Return Code 1067
Error Description: QLocalInstall.log shows: Return Code 1067   Summary.txt shows: Last Action: InstallFinalize <===== note Error String: The SQL Server service failed to start... Error Number: 29503 Resolution: Installing Q Local 2 but gets error: Unable to install SQL Server. This could reflect and issue with the computers...
17 Nov, 2011 Views: 964
document Return Code 15359
Error Description: QLocalInstall.log shows Return Code: 15359 Resolution: End user reports that Q Local states SQL Server could not be installed and the QLocalInstall.log shows Return Code: 15359.  Microsoft states this error is due to: This issue can occur when the date/time have been set incorrectly. ...
17 May, 2011 Views: 633
document Return Code 1603 or 1605
Error Description: QLocalInstall.log shows: Return Code 1603 summary.txt shows: Installation of MSXML failed   Unable to install Microsoft SQL Server Express 2005. (1603 or 1605)   Resolution:   When the software is installing Microsoft SQL Server Express 2005, an error appears saying "Unable to install Microsoft...
14 Jul, 2010 Views: 1118
document Return Code 28075
Error Description: Q Local fails to install. Upon looking at the log we discover the Return Code to be "28075". Resolution: This issue is caused by a non-U.S. version of the Windows Operating System. The customer will have to install a U.S. Version of Windows OS in order to run Q Local as the version of SQL Server 2005 Express Edition that we install...
09 Nov, 2011 Views: 576
document Return Code 29508
Error Description: Error message “Unable to install Microsoft SQL Server Express 2005” QLocalInstall.log shows a Return Code 29508   Summary.txt shows the following error:  “Product : SQL Server Database Services Error : SQL Server Setup failed to modify security permissions on registry key SOFTWARE\Microsoft\Microsoft SQL...
13 Jul, 2010 Views: 780
document Return Code: 1935
Error Description: Q Local install.log shows: Return Code 1935 Resolution: We believe this issue is caused by a .NET Framework issue. The current resolution for this issue is to remove all .NET Framework installed on the computer and attempt the installation again. Q Local installs .NET Framework 2.0 before installing SQL Server 2005 Express...
13 Feb, 2012 Views: 581
document Return Code: 28001
Error Description: Customer is installing Q Local System 2 and reports a return code of 28001 in the QLocalInstall.log file.  Resolution: Turn off Password Complexity Checking (temporarily) while installing Q Local 2 on Server 2003. This is usually a Group or Local Policy item. The Q Local bootstrap password was improved in v2.1. It is 8...
01 Nov, 2012 Views: 729
document ScanTools Plus Link is not properly installed. (Error Code 13)
Error Description: ScanTools Plus Link is not properly installed. (Error Code 13) Resolution: Review the QLocalInstall.log for any mention of ScanTools. If no mention is found, it means ScanTools is not installed.   Use the Q Local 2 CD to modify the installation and add the scanning software.   You may want to reboot the...
15 Nov, 2010 Views: 996
document User wants to incorporate Q Local into an existing SQL Server 2000 installation
Frequently Asked Question: User wants to incorporate Q Local into an existing SQL Server 2000 installation Answer: At this time it is not possible to incorporate Q Local into an existing SQL Server 2000 installation. To do this it would require us to allow access to proprietary information.   Pearson Assessments does NOT support Q Local...
18 Nov, 2010 Views: 675
document Virtual Networks with Assist and Q Local
The network versions of ASSIST software have not been tested using virtual networks.  However, there is no reason for us to believe network versions of ASSIST products will not work properly with virtual networks as well as they do with hardwired networks.  That said, they should be considered 'unsupported configurations.' Advise the...
03 Oct, 2012 Views: 577
document When using a full install to upgrade RTL_NTWK it installs MSDE when it shouldn`t
When using the full 1.3.14 RTL_NTWK build to upgrade an existing Retail Network installation which does NOT have the DB component installed, the QLocal InstallShield setup launches the MSDE installation and installs MSDE on the user`s system. This should not happen, since the MSDE object is associated with the DB component. The result is that MSDE is...
16 Dec, 2010 Views: 555
document WMI Corruption Fix
Error Description: They attempt to install Q Local 2 and receive a return code of 70036 in the install log. Further testing of the machine shows that WMI components are corrupted.  Note: As a quick diagnostic, have the user go to Start -> Run -> msinfo32. If they get an error along the lines of info could not be obtained then it...
03 Oct, 2012 Views: 834