Error Description: 1607 unable to install installshield scripting runtime error1607 unable to unstall installshield scripting Error 1628 failed to complete installation Unable to create object tpcwebkeydelivery.tpcwebkeyverification Resolution: These are InstallShield messages and generally are caused by insufficient permissions to install...

Error Description: Access denied error at installation Error shared non-registered files access denied Component transfer error access denied to Program Files File Group ASUITE Resolution: The software installation must install certain files to the Windows and Windows\System folders. If you do not have access rights to the drive, install...

Frequently Asked Question: Are the WISC-IV and WIAT-II co-normed? Answer: There is a very large linking sample. A co-norm would imply that they were done at the same time, which they were not. WIAT-II preceeded WISC-IV by a few years. This linking sample permits the clinician to do anything they can do with a co-normed pair of ability and...

How To Back up the database: The WIAT-II database should be backed up routinely and when it is necessary to uninstall or reinstall the program. Follow the steps below: Start/All Programs/PsychCorpCenter/tools/Data Utilities. The PDU will open and then select Options/ Database Utilities/Backup The default location will come up. If...

Frequently Asked Question: I cannot change the administration date. Resolution: The WIAT-II requires specific date settings for proper scoring of the assessments. If you experience problems entering any dates, close the program and follow the instructions below. Regional Settings - Check your system settings to ensure you are using...

Frequently Asked Question: Cannot export more that 100 records at a time Answer: You can experience problems with the export from WIAT-II Scoring Assistant when a large number of records are selected at once. This has been seen with as few as 100 records. Follow the work around below to get around this. Export 50 or so records only. ...

Error Description: Cannot find missing file windows\system\vmm32.vxd Resolution: This is a serious error message because VMM32.vxd is one of the most important files Windows needs in order to run. VMM32.vxd is actually a container file that holds all of the computer's virtual device drivers. These drivers are bits of software that let all...

Frequently Asked Question: I cannot select the Ability Score Type for my report. Resolution: You cannot select Ability Score Type for a report when using the WIAT II Scoring Assistant. This option is available only when using a software package that includes an Intelligence Test such as WISC-III, WISC-IV, WAIS-III, or WPPSI-III. The option...

Error Description: Display Report window Error 7 error line 315,  Out Of memory Resolution: It is possible to have version conflicts on programs that use newer versions of the Crystal Reports engine for reporting. PsychCorpCenter products such as the WIAT II Scoring Assistant and the WAIS III WMS III WIAT II Scoring Assistant use...

Error Description: Error - Unable to create object ADODB.connection.2.5 Error # 0x80040706: Object reference not set. Set up will now terminate. Resolution: This error means that the software version is NOT compatible with the operating system it is being installed under. The errors are: Severe X Unable to create object...

Error Description: Error 1335 at InstallShield Cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used This could indicate a network error, an error reading from the CD-ROM, or a problem with this package Resolution: Error 1335. The cabinet file ""Data1.cab"" required for this installation is corrupt and...

Error Description: Error 7, error line 20 after entering new password Error number 13 error line 20 description- type mismatch Unhanded exception 0x800401F9 description unknown error Unhanded exception error 0x80040e21, Multi Step OLE DB Operation generated errors [ system windows error install installation launch enter data ] ...

Error Description: Error installing Ikernel.exe : The specified network path no longer exists Resolution: Navigate to C:\Program Files\Common Files\InstallShield. Find the folder labled ""Engine."" Rename this folder to engine-old. Restart the computer. Login as an administrator. Start the install according to the...

Error Description: Error installing Ikernel.exe:"0x12000" Resolution: This error occurs after a failed install attempt. It can be caused by Internet Explorer being installed and afterwards the install failing or being canceled. The computer must be rebooted and the Internet Explorer install finished, before trying to start the install...

Error Description: "FrmMain -2147217900 Error line 0 the insert into statement contains the following unknown field name (GUID) Make sure you have spelled it correctly and try again." Resolution: If you receive the following error message while attempting to restore the PsychCorpCenter from a restore file created on a different computer:...

Frequently Asked Question: How do I print out the error analysis section for WIAT-II using PsychCorpCenter-II (PCC-II)? Answer: With the release of PsychCorpCenter-II, the inclusion of WIAT-II in the new platform was limited to the WIAT-II table and graph components only. WIAT-II full functionality still remains in PCC-I which includes the...

How to get the Error Analysis and Observations in the report: The Error Analysis tab window allows you to indicate zero scored items to be included in the error analysis section of the report. The process is explained on page 175 of manual. Examiner is to input the numbers of the first and last items given (not answered correctly). When you create a...

Error Description: Incompatible version of the rpc stub error message with the InstallShield Program Unhandled exception Error: 0x80070725 Setup will now terminate Resolution: This error can be resolved using the Microsoft Support Knowledgebase article 321915 found below.

Frequently Asked Question: Multiple Apostrophes in the default examiners name after upgrading to PsychCorpCenter Platform version 3.0.0 Resolution: This issue has been identified and was determined to be uncorrectable by our development team. As a workaround, please omit the apostrophe when creating a default examiner and add, once the report...

Error Description: frmmain:display report window PsychCorpCenter out of memory  error number 7 error line 315 Resolution: This error may indicate that the file CRViewer.dll has become corrupted or is missing. This file must be replaced in order for reports to generate using Crystal Reports in PsychCorpCenter. Steps to resolve: ...