Error Description: Cannot install, runtime error 53, file not found c:\\wisciii.ico Runtime error 5, invalid procedure call or argument Cannot install or uninstall; uninstall prompts to uninstall Usedll failed, cannot locate ASMTWISC3WIAT2_CP.DLL Cannot locate asmtwiat2_cp.dll or asmtwisc3_cp.dll [ reinstall setup error un used dll fail ] ...

Frequently Asked Question: Cannot register the program again after printer jam Resolution: When you install WAIS-III WMS-III WIAT II Writer, you are presented with the software registration screen at the end of installation. This screen allows you to register the product via the Internet at that time. If you do not register during...

Frequently Asked Question: Cannot view entire screen Resolution: WAIS-III/WMS-III/WIAT II Writer requires a 2 MB video card capable of 800x600 resolution (16-bit color) and small fonts selected. If your system does not have its display set to these configurations, the program will not function properly. The screen resolution of 800x600 ensures...

Frequently Asked Question: Clinical review is blank for some examinees Resolution: The clinical review may show up blank for some examinees. This may be due to a limited amount of data entered into the History Profile for the examinee. Enter additional details in the History Profile and recreate the report.

Frequently Asked Question: I am not getting a written report based on Demographically Adjusted Norms Resolution: The WAISIII WMSIII WIATII Writer contains a Score report and a Writer report. Due to issues that arise interpreting demograhically adjusted normative data, the score report is the only one which gives demographically adjusted norms.

Enter a new examinee: Click the Examinee Data icon from the Examinee Data Slider Bar. The Examinee Data List window appears. Click the New button. The Examinee Data tab window appears. Enter the appropriate information for the new examinee. Note: You must enter all required information in order to save the examinee record. An asterisk...

Error Description: Error 1706 please insert MS Office Premium CD-ROM Resolution: If MS Office 2000 is installed on the same workstation where PsychCorpCenter is being installed, you may receive a message to insert the MS-Office CD-ROM into the drive. This is because both installs use the {mscomctl.ocx} and MS Office 2000 requires a...

Error Description: Error number 2147467259 could not find the C:\ProgramFiles\PsychCorpCenter\DATA\Transfer.MDB The error Error 2147467259 Error line 50 could not find file REPMdb Resolution: These errors may occur if this or another PsychCorpCenter product is not up to date. Make sure the software was installed with no other...

Error Description: Frm Main DisplayReportWindow Error 91 Error line 250 Variable Object or width Block variable not set Resolution: We currently do not support any international version (or language pack) of Microsoft Operating Systems for the following reasons: Country-Specific Date Format. Since dates are used in many SQL operations and...

Error Description: Frmbackup:restore error number: -2147217865\ error line: 0 Resolution: This error occurs when you are attempting to restore a backup into the PsychCorpCenter. If you are receiving this error check the following to see if they apply. When restoring from an old system into a new system, verify that all TPC products...

Error Description: Frmdemographics setuptabs error line 380 error line 80, invalid property value Resolution: Applications running in the background often cause conflicts with the installation of new programs, so you will need to close these prior to installing the WAIS/III/WMS-III/WIAT-II Writer. To close background applications you will...

Error Description: Ikernel.exe error Error installing Installation failed due to insufficient memory Registration failed - not enough ram Resolution: This error may occur after a failed install attempt. It can be caused by Internet Explorer being installed and afterwards the install failing or being canceled. The computer must be rebooted...

Error Description: Insufficient memory when running a report Resolution: This error is usually caused by too many temporary files in the temp and C:\windows\Prefetch folder. Additional Information: Please contact your IT department for assistance in emptying temp files from the machine or call (800) 249-0659 for further...

Frequently Asked Question: Interpretive report is blank for WIAT II Resolution: The WAIS-III WMS-III WIAT-II SA is an adult product with the norms linked to the WAIS-III WMS-III age group. The interpretive information contained in it will not accommodate children under age 16. For the younger age group, you will need to use WISC-IV Scoring...

Frequently Asked Question: Modality-Specific Memory section gives description but no scores Resolution: The score is not shown by design Modality-Specific Memory: A comparison of memory performance when information is presented visually and orally can reveal modality-specific strengths and weaknesses. Visual memory refers to information...

Frequently Asked Question: I am receiving the following message: "No history entered for examinee" Resolution: If you try to create a WAIS-III WMS-III WIAT-II Writer Report for a client that does not have a History profile entered, you will receive this error, ""A History profile does not exist for this examinee and is required to generate...

Frequently Asked Question: I am receiving the following message: "Normative data not available for selected group" Resolution: Check the examinee birth date, assessment date, and grade in school to ensure they are entered correctly. Failure to enter the required information will generate a normative data error. You cannot score child and...

Error Description: Run-time error '339' Component 'TX4OLE.OCX' or one of its dependencies not correctly registered Resolution: To correct this issue please do the following: 1. Go to http://www.pearsonassessmentsupport.com/support/ 2. Click on the download button. 3. Choose the download product updates link 4. Choose Product...

Frequently Asked Question: Saved reports do not open correctly in word processor Resolution: If the report does not open properly, it may be necessary to re-install the third party word processor application. Make sure that all data files for the word processor are backed up prior to uninstalling and re-install the word processing program....

Frequently Asked Question: Target words subtest gives "Value greater than..." message. Resolution: When entering the Target Words score: "Value greater than ..." Delete the score just entered. Note that certain subtests are not entered when reversing. When generating the report: "The Item Set grade selection for Target Words does not...