Frequently Asked Question: The 6-Factor Worksheet does not match scoring assistant results Resolution: The six factor worksheet provides demographically adjusted norms based on a subset of measures from the WAIS-III and WMS-III. Tulsky & Price (2003) provide details regarding the rationale for the development of the 6-factor model. The 6-factor...

Frequently Asked Question: I cannot enter all of my scores Resolution: The WIAT-II program requires that you have your display settings set at 800x600 screen size, 256 color and small fonts, or Normal dpi in Windows XP, be selected. If your system does not have its display set to these configurations, the program will not function...

Frequently Asked Question: I cannot enter the date of birth Resolution: You must enter the date using the 4-digit format: mm/dd/yyyy. To enter a date of birth, use the mouse to click on the appropriate field. For data fields, use the mouse to click to the appropriate field and enter information. Check the date entered for the...

Error Description: Runtime error 53 when installed to Windows XP Run time error 53 file not found Cannot install a Psych Corp Center application after uninstalling WISC-III/WIAT II Scoring Assistant Resolution: Runtime error 53 file not found. The missing file is C\TPC\PsychCorpCenter\images\WIAT2.ico. This happens when the...

Frequently Asked Question: Cannot install to the second hard drive D Resolution: The WAIS-III/WMS-III/WIAT II Scoring Assistant software can be installed to a drive other than the C drive. If it installs to the hard drive C only, that indicates that there was a previous installation of another PsychCorpCenter program. You will need to remove...

Frequently Asked Question: Cannot score a WIAT II report for a nine year old Resolution: The WIAT-II assessment is normed for ages 4 years through adults and does have norms for college students. The reports are keyed to the WAIS-III and WMS-III tests, which are normed for ages 16-89 years. The software will not produce a WAIS-III WMS-III...

Frequently Asked Question: Cannot uninstall software Resolution: If you are not able to reinstall the software due to a problem encountered with the uninstall, please contact the Technical Support Center at 800-249-0659 or by email at esupport@pearson.com.

Error Description: Component transfer error Resolution: This and similar errors may be resolved with a clean installation of the product: Close all open programs and windows. Press [Ctrl] + [Alt] + [Delete] one time. (Note: Press [Ctrl] + [Alt] + [Delete] only once; pressing [Ctrl] + [Alt] + [Delete] twice will restart...

How To create combined WAIS-III/WMS-III/WIAT II SA or WMS-III/WIAT II report: There is NO normative data to support discrepancy analysis among a WAIS-III, WMS-III and WIAT II or between a WMS-III and WIAT II; therefore, the report wizard will prohibit these scenarios from ever occurring. You CAN compare and do discrepancy analysis between a WAIS-III and...

Frequently Asked Question: Demographically adjusted norms for Asian missing; not White, Latino, etc. Resolution: Brief Interpretation Guide for the WAIS-III WMS-III Full Demographic Adjusted Norms The Full Demographic Adjusted norms adjust WAIS-III WMS-III indexes and subtests for Ages (20-89), Education-Level (7-17 years), Ethnicity...

Error Description: Display Report Window Error 7 error line 315 Out of memory Resolution: It is possible to have version conflicts on programs that use newer versions of the Crystal Reports engine for reporting. PsychCorpCenter products such as the WIAT II Scoring Assistant and the WAIS III WMS III WIAT II Scoring Assistant use Crystal...

Frequently Asked Question: My scoring assistant does not produce a narrative interpretive report. Resolution: The WAIS-III | WMS-III | WIAT-II Scoring Assistant does not include a Narrative (Interpretive) report option. The Narrative report option is included in the WAIS-III | WMS-III | WIAT-II Writer. These are two separate products. For information...

Error Description: Error -2147206450 /Error line 80 Description Disk Full Resolution: This error indicates that you may not have enough physical hard drive space to run reports from your PsychCorpCenter products. Additional Notes: If you receive this error message, contact your technical support staff or your computers...

Error Description: Error -2147467259 (80004005), operation must use an updateable query Resolution: If you receive the error "Error -2147467259 (80004005), operation must use an updateable query" please contact your technology officer. They will need to change the permissions of the install folder. You will need to be granted Full...

Error Description Error 2147467259 Error line 50 could not find file REPMdb Resolution: The error Error 2147467259 Error line 50 could not find file REPMdb may occur if this or another PsychCorpCenter product is not up to date. Make sure the software was installed with no other applications running, and apply the latest updates from the...

Error Description: Error extracting support files, access denied Resolution: If you are receiving the message Error extracting support files, access denied, you may need additional rights to install the software. The software installation must install certain files to the Windows and Windows\System folders, and Windows registry. If you do...

Error Description: File oleaut32.dll is out of date Resolution: The message ""The file OLEAUT32.DLL is out of date, this program requires a newer version"" may occur if this file has been replaced by an older version. WAIS-III WMS-III WIAT-II Scoring Assistant uses a number of support files in the C:\Windows\System folder and some of these files have...

Error Description: FrmMain Displayclientwindow, error no 13 error line 20 Description: Type Mismatch Resolution: These errors may indicate that the W3W3W2 Scoring Assistant did not install smoothly due to the presence of applications running in the background. Follow these steps to uninstall and reinstall the software: Uninstall the...

Frequently Asked Question: How do I change the password? Resolution: Follow these steps to change the password in WAIS-III | WMS-III | WIAT II: From the main menu, select Options | Change Password. Type your current password in the Old Password field. Press the TAB key. Type your new password in the New Password field. Press TAB again. ...

Frequently Asked Question: Install prompts to uninstall Resolution: If you are unable to install or uninstall the WAIS-III/WMS-III/WIAT II Scoring Assistant  Please backup your WAIS-III/WMS-III/WIAT II Scoring Assistant database before continuing. Use Windows Explorer to locate the folder { C:\Program...