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document A student already exists with the same name
Customer calls because when entering a new student (or editing an existing student), a message is displayed like this: ""A student already exists with the same Name, Date of Birth, or Gender. Duplicate students are not allowed."" What this means: This student may have been loaded into the system as a 'pre-id import'. The student may need to be...
02 Apr, 2010 Views: 690
document After searching for a student, the Edit Student link is disabled
This is disabled when the student is not available at your current level. Roster is a way to view where the student is assigned, and the student can be re-rostered if this feature is available to you. Please ask your Administrator for SELP to perform this function if it is not available to you.
02 Apr, 2010 Views: 529
document Cannot enter student results for another teacher
When user accounts are setup in SELP, the user is given or denied the right to enter student data for another teacher. There is a check box that must be filled to give this right to the user. The check box is labeled ""Check here if this user will enter student data for other users."" Refer to the district admin for help changing this in your user...
02 Apr, 2010 Views: 501
document Clear temporary internet files
1. To delete all your Temporary Internet files 1st right click on the Internet Explorer icon on your desktop or access Internet options from the control panel then, click on the Delete Files button. It will ask you to confirm your action and will permanently delete your files when you click OK. 2. The to delete cookies, Either you have a button that...
02 Apr, 2010 Views: 490
document How many reports generate before expiration
The software does not keep track of the number of reports. The CDs that where made available for free in Fall - Winter of 2003 are set to expire Summer 2004. You can contact Psych Corp for additional SELP scoring options at 800-211-8378.
02 Apr, 2010 Views: 493
document How to create report
Follow the steps below to create a report in SELP Online. Note: In order to view the report, you will need click Main on the left pane and choose to View Reports. 1. Logon to Rapid Reports and select ""Create Report"" from the Main page. 2. Enter the following information: Report Type, Region, District, School and Class (for the Class Proficiency...
02 Apr, 2010 Views: 511
document How to view class lists
Note: This will only work if your classes have 50 or less students in them You can view your class lists of all students in your class by: 1. Clicking on search students. 2. Choosing the region, district and school that the classes are set up under. 3. Choose the class listed under the school you have chosen. 4. Click next and your list of...
02 Apr, 2010 Views: 481
document Interpretation issues or content issues with scores or reports
For a non-software related question regarding Stanford English Language Proficiency test scoring, application, or interpretation, please call the Test Products Support group. The Test Products Support group is available at 800-211-8378 option(s) 4, 1. AZ State Contacts: Rolanda Bell 602-364-1997 rbell@ade.az.gov Mickey Gutier 602-542-7469...
02 Apr, 2010 Views: 498
document Printing is blank
Adobe Acrobat is used to display the .PDF file for the report. Please choose the print button on the Acrobat interface to print. Choosing File > Print in the browser may cause undesired effects.
02 Apr, 2010 Views: 486
document Rapid Reports, WELLA, AZELLA, SELP, SSLP
If you need information on your Rapid Reports, WELLA, AZELLA, SELP, or SSLP account contact Pearson Scoring Hotline for assistance at 800.328.5999.  Rapid Reports has been replaced with Ready Results. To order or inquire about this service, please contact Pearson Customer Service Pearson Customer Service Phone: 800.328.5999 Fax:...
03 Oct, 2012 Views: 538
document What does the message No Active Test Period Available mean
Only the highest level administrator will be able to setup the next test period. This allows the user to know that no test period exists or that a recent test period has expired. Only the highest level administrator will be able to setup the next test period. Please contact you school's SELP Rapid Reports Administrator for assistance.
02 Apr, 2010 Views: 512
document What does the message No classes mean
There are currently no classes setup that are available to you. If you are not logged in as a SELP administrator, please contact your administrator to setup your class for you. To setup a class: 1. Select ""Create Class"" from the Account Administration page. 2. Start from the highest level in the account hierarchy and work down. For example, if...
02 Apr, 2010 Views: 535
document What is my username and password
We are not authorized to verify passwords. The District ELL Coordinators have access to their users' passwords. Refer the user to their District Admin with password questions. If the caller is the District Admin, you can refer them to their State Admin. If you can validate that the caller is the actual user, you can communicate their password to...
02 Apr, 2010 Views: 567
document What is the password
If you are unable to recall or determine your password for the SELP Online website, Please see your district administrator for the SELP Online or ELL coordinator for your district for password retrieval. If you still need assistance please contact us by calling 800-249-0659. SELP Password Lookup 1. We are not authorized to verify passwords. The...
02 Apr, 2010 Views: 485
document What is the web address for SELP
Type the following into the address line of the web browser to get to the SELP Online software. http://tpc-ereporting.com/SELPRapidReports Note: You cannot get to the site by typing this into the search box of any website.
02 Apr, 2010 Views: 503
document Why does Roster not show up for me
A user must have both 'Enter data for others' and 'Editing' rights in order to be able to re-roster. If you have not been given these rights by your SELP administrator, please contact them for assistance with changing the examinee's roster. If the Administrator cannot re-roster the examinee, check that there is not a pre-existing assessment for this...
02 Apr, 2010 Views: 513
document Why is the Save and Score Assessment button disabled on the Student Demographics screen
The Save and Score Assessment button is disabled if the student has been marked as ineligible. Make sure the check box for Ineligible has not been checked if you need to score the assessment.
02 Apr, 2010 Views: 490