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How to use Google Drive to share files

Article ID: 4570
Last updated: 10 Apr, 2013

How To:

Share files using MyCloud and Google Drive.  This comes in handy when you need to get a large file to a customer with Internet access that cannot start a BOMGAR session.

Follow the steps below:

  1. Log in to
  2. Click on "Google Drive."  Google Drive will open in a new tab.
  3. Click the "Upload" icon: and then select "Files" from the drop-down menu.
  4. A "File Upload" window will appear.  Navigate to the file's location and select it.
  5. An upload progress popup will appear in the lower-right hand corner of the page.  Once the file is uploaded, click the X in the upper right corner to close it.
  6. You should now be looking at a list of the files that are on your Google Drive.  Check the box to the left of the files you want to share.
  7. Click the 'Share' button:    A 'Sharing Settings' prompt will appear. 
  8. Near the bottom of the window, underneath "Add people:" click the "Enter names, email addresses or groups..." text and then type the recipient's email address there.
  9. Make sure the "Notify people via e-mail" checkbox is checked.
  10. If you want to send a custom message to the recipient (highly recommended) click on the "Add Message" link.
  11. Once everything is ready, click the "Share & Save" button.  An email will be sent to the recipient with a link they can use to download the file.
Article ID: 4570
Last updated: 10 Apr, 2013
Views: 153
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