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document Audio missing from Q-Interactive support videos
The "How to Administer a Battery - Verbal Fluency and Verbal Memory Subtests" and "How to Administer a Battery - Arrange Subtests" videos do not have sound by design.  Instead, there are green text balloons that explain the process.  To facilitate reading the text, click the button in the lower-right corner of the video player to place the...
16 Jan, 2013 Views: 455
document Button to Transfer from Ipad is greyed out.
  Frequently Asked Question: Option to transfer assessment from Ipad back to the site is greyed out or not clickable.  Answer: Please make sure that the customer has an active internet connection. During the transfer process the Ipad needs to be connected to the internet in order to sync and remove the assessment from the Ipad. 
25 Apr, 2013 Views: 145
document Sorry, you’re not authorized to view this page
ERROR: "Sorry, you’re not authorized to view this page"  when trying to add new client in Q Interactive.  CAUSE:  This is a known issue that will be resolved in later Q-I releases.  SOLUTION:  Typing in a location into the Location field will allow the client to be added.
30 Jan, 2013 Views: 418