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Q local can not detect a scanner
Error Description:
Q Local can not detect a scanner
Resolution:
Use the Configure Scanner functionality within Q Local. Open Q and click on Find -> Find scanned batches. Then click on Enter -> Scanner -> Configure Scanner.
It is possible to Query & activate the scanner from this window. That should change the settings in...
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09 Nov, 2010
Views: 585
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Q Local encountered an error attempting to launch QLocalScan.exe
Error Description:
Q Local encountered an error attempting to launch QLocalScan.exe
Resolution:
Q Local version 2.0.14
Check to see if there are two QLocalScan.exe files one in (C:\Program Files\Pearson\Q Local System 2\bin) and one in the (C:\WINDOWS\prefetch folder).
IF there are two files make sure the one in C:\Program...
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11 Nov, 2010
Views: 552
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ScanTools Plus Link is not properly installed. (Error Code 13)
Error Description:
ScanTools Plus Link is not properly installed. (Error Code 13)
Resolution:
Review the QLocalInstall.log for any mention of ScanTools.
If no mention is found, it means ScanTools is not installed.
Use the Q Local 2 CD to modify the installation and add the scanning software.
You may want to reboot the...
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15 Nov, 2010
Views: 996
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The RPC server is unavailable
Error Description:
The RPC server is unavailable
Resolution:
User tried to reinstall ScanTools II (scan-only version) from the CD and gets this error:
ScanTools II (scan-only version)
The InstallShield Engine (iKernel.exe) could not be launched. The RPC server is unavailable.
If the DCOM object isn`t registered correctly in the...
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15 Nov, 2010
Views: 624
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