Frequently Asked Question: Birth date changes when the program is launched Answer: The D-KEFS software requires specific date settings for proper scoring of the assessments. If you experience problems entering any dates, close the program and follow the instructions below. REGIONAL SETTINGS Check your system settings to ensure you are...

Frequently Asked Question: Cannot enter both Primary and Primary+Optional scores Answer: When entering scores for the different tests in D-KEFS, you must choose only one "Measures Choice" per assessment. It is not possible to enter Primary and Primary+Optional. By design, these are considered separate assessments and have to be created as...

Error Description: Error 3721 line 315; failed to load CRViewer.dll Resolution:  If when running the report for the DKEFS Scoring Assistant you recieve the message "Error 3721 line 315; failed to load CRViewer.dll", first try the steps below: Click START Click RUN Type in:  regsvr32 crviewer.dll You should see...

Error Description: Error 430 Error line 0 class does not support automation Runtime Error 91 Object Variable or with block variable not set Active x component cannot create object 429 / error line 220 Runtime error 2147217900 80040e14 Invalid SQL statement..expected 'DELETE', 'INSERT,' 'PROCEDURE', 'SELECT', or 'UPDATE' Resolution: The...

Error Description: Error number 13 error line 20 description- type mismatch Unhanded exception 0x800401F9 description unknown error Unhanded exception error 0x80040e21, Multi Step OLE DB Operation generated errors Resolution: The Error number 13 error line 20 description- type mismatch, indicates that the D-KEFS Scoring Assistant did not...

How to get past a hung installation: When installing the D-KEFS program you will be asked to enter a serial number. Once you enter in the number and click next. The program should begin the install. If the install page does not display, this is what you will need to do. Follow the steps below: Disconnect your computer from the network. You can...

Frequently Asked Question: Is it possible to produce a narrative report with areas of strength/weakness and synthesis of the scores Answer: The D-KEFS software is a Scoring Assistant only and can be used to produce a statistical (Tables and Graphs) report. The Scoring Assistant does not include a Narrative (Interpretive) report option. To...

Error Description: Runtime Error 5 User rights and issues in  XP Error extracting support files | access denied Resolution: If you are unable to complete the software installation or are receiving runtime error 5, please check with your network administrator to ensure that you have sufficient system user rights to install software....

Minimum System Requirements: Microsoft Windows 2000 / XP/ Vista 32 bit / Windows 7 32 bit 133MHz processor 128 RAM, more memory improves performance (individual system requirments may exceed recommendation) 2 MB video card capable of 800x600 resolution (16-bit color) 100 MB free hard disk space when installing The...

Frequently Asked Question: Tower Test: Item completion time does not allow entry above 240 seconds Answer: D-KEFS Tower Test scoring issue: Item completion time does not allow entry above 240 seconds. The D-KEFS test manual, page 191 paragraphs 4 and 5, says that testing actually continues until the examinee says he/she has finished, even if...

Error Description: Unable to create Connection Adodb 2.5 failed Resolution: 1. Go to http://www.pearsonassessmentsupport.com/support/ 2. Click on the download button. 3. Choose the download product updates link 4. Choose Product Updates for 32-bit Windows . 5. Choose Other products 5. Find your product in the product update list and click...