Error Description: Application Error during install Resolution: Make sure that all other applications are closed and attempt to install again. Be sure to close the MS-Office tool bar (if you have it), and disable your anti-virus software, as well.

Back up the database files from the first computer before installing to the second: Before you uninstall CVLT-C SA, backup the database if the data will be needed later: If you are running CVLT-C, exit the program. Use Windows Explorer to locate {C:\ CVLT-C}. This is the default installation location. Locate and highlight the...

Frequently Asked Question: Program calculates wrong child age by one year Answer: This error occurs with Version 1.0. However, Version 1.1 does not have this age calculation error.

Frequently Asked Question: Can the client file be saved and modified later? Answer: Once the demographics are entered, the user can begin to enter the data on the Trial Responses screen. At any time, the user can click the File menu from the Trial Responses screen, then click the Save option. The file will be saved under the client's name, and...

Error Description: Cannot copy file a:\ddeml.dll destination file already in use Resolution: Install error "Cannot copy file ddeml.dll. The file is in use by Windows." Click the Ignore button and continue with CVLT-C Scoring Assistant installation. If Install fails again, reboot the computer and close all open applications before attempting...

Frequently Asked Question: Cannot install the software Answer: Turn off Windows background applications and before you begin. To install CVLT-C Scoring Assistant: Insert the program diskette in the floppy disk drive. Click Start and select Run. Click Browse and locate the 3 ½ Floppy (A:) drive. Locate the file...

Error Description: Cannot load custom control DLL: C:\Windows\System\CMDIALOG Resolution: If you install certain programs that use Visual Basic files after installing CVLT C Scoring Assistant, you may find that the second program overwrites some files with its own versions, and the CVLT-C software will not run. This may cause error messages...

Frequently Asked Question: Cannot open example file Answer: The CVLT-C Scoring Assistant software opens to a blank screen. You must open an existing database or create a new database before you can create new examinees. Click Start, Programs, and select CVLT-C Scoring Assistant. The software opens to a blank screen. Click File and...

CVLT-C Scoring Assistant is designed to print to your Windows default printer. If you must print to another printer, change your printer settings to list that printer as default before launching the CVLT-C software. If the message ""Cannot Load"" appears when attempting to print, and the program appears frozen, it may be necessary to select an...

Frequently Asked Question: I cannot print to my network printer. Answer: Many 16-bit applications with printing options still require the use of an LPT1 port to properly print a document. Many users will find that these 16-bit applications do not print directly to a network printer when selected. Microsoft, by design, has disabled the ability of...

Missing file: VBRUN300.DLL (or) A:\README.HL_ These install errors occur when certain files are missing from the version 1.0 installation disks. For assistance or replacement disks, please contact the Technical Support Center by phone at 1-800-249-0659 (commercial 1-817-820-3703) or by email at esupport@pearson.com.]

Error Description: Printer error 482 Cannot print to network printer Resolution: Many 16-bit applications with printing options still require the use of an LPT1 port to properly print a document. Many users will find that these 16-bit applications do not print directly to a network printer when selected. Microsoft, by design, has disabled...

Error Description: If you experience any of the following, your database file has become corrupted: You receive the error ""Program error 3040 database is corrupt."" You get a system error when you open the database file. You notice random characters in record fields. You run a disk-maintenance utility, and it says that your database...

Frequently Asked Question: Report does not show the scores Answer: Create the CVLT-C Scoring Assistant report: Begin in the software with the examinee data and scores entered. Click Window and select Score Report. A report with raw scores will be displayed. Click the print button to print the report. The CVLT-C Scoring...

Error Description: Runtime error 10 Resolution: The CVLT-C Scoring Assistant installation installs certain Windows files during installation. If these files are later lost or modified, various system errors will occur during launching or running CVLT-C. Reinstalling the program does not help, because the CVLT-C installation will not overwrite a file...

Frequently Asked Question: How do I save the output file? Answer: The program will not save results to file. It will only print a hard copy.

Frequently Asked Question: Share not loading Answer: The CVLT-C Scoring Assistant software manual has instructions on page 1.3. to add Share to the {autoexec.bat} file. Follow these steps to edit the file with your word processor software: Under Windows 95 and 98, the file {share.exe} must be loaded in your...

Minimum System Requirements: Microsoft Windows 2000 / XP/ Vista 32 bit / Windows 7 32 bit 133MHz processor 128 RAM, more memory improves performance (individual system requirments may exceed recommendation) 2 MB video card capable of 800x600 resolution (16-bit color) 100 MB free hard disk space when installing The...

Frequently Asked Question: The date entered as the date tested is not being accepted Answer: The date tested must be entered in a four digit format such as 1997. The CVLT-C will only accept the date format in the U.S. standard Month/Date/Year (mm/dd/yyyy) format. The current system date is entered by default for Date Tested, although this can...

Frequently Asked Question: The second and third pages of report show only character box Answer: The data shows correctly on the screen and the first page prints properly, but the other pages show only character boxes. If you are on a network, try using a printer which is directly connected to the computer. The CVLT-C software is...