Frequently Asked Question: Ability Measure is not available Answer: Certain fields must be completed before Optional features are available. To access the "Ability Measure" you must first enter the information in the DATES section. Date of Birth, CMS date of testing and IQ date of testing must be entered to activate the optional "Ability...

Frequently Asked Question: Allows for 4 digit year input Answer: Scoring Assistant for the Children's Memory Scale (CMS-SA) uses the 4-digit year format. You may use mm/dd/yyyy, yyyy/dd/dd, or dd/mm/yyyy.

Frequently Asked Question: Cannot enter birth date in data screen Answer: You must enter the date using the 4-digit format: mm/dd/yyyy. To enter a date of birth, use the mouse to click on the appropriate field. For data fields, use the mouse to click to the appropriate field and enter information. If the dates are entered correctly and the...

Frequently Asked Question: Cannot enter Date of Birth Answer: Dates must be entered using the 4-digit format for the year. You may use: mm/dd/yyyy yyyy/dd/dd dd/mm/yyyy CMS-SA will not accept the year if only 2 digits are entered.

Error Description: Cannot load or register custom control threed16.ocx in main  ( ) Resolution: If you encounter the error "Cannot load or register custom control threed16.ocx in main ( )", you will need to reinstall CMS-SA with an updated version of the software. Before you reinstall, 7 files should be renamed on your computer. These...

Frequently Asked Question: Change from PIQ to Full-Scale IQ Answer: The CMS Scoring Assistant is a wizard style application. To change report types between PIQ, VIQ, and FSIQ, you must click the appropriate radio button on the first page where demographic information is entered. The selection may not be toggled after the report has been...

Error Description: CMS-SA caused a general protection fault in module ole2disp.dll Resolution: General protection faults and illegal operation errors are Windows general errors that can be caused by many things. Try to get out of the error message, close all open applications and restart the computer. Restart CMS-SA, and see if the error...

Frequently Asked Question: Computer freezes when trying to view report Answer: Your computer may seem to hang or freeze while playing video media or graphics with certain video cards. There is a slider you can adjust to change the way Windows uses the video card. It is a good idea to start with the setting on the right (the Full setting) and...

Error Description: D:\setup.exe the specified path does not exist Resolution: This error may have to do with a conflict with another application that is installed on your PC. Follow the steps below to work around this issue. Create a shortcut on the desktop to the setup.exe application. Right click the shortcut and choose...

Frequently Asked Question: Does not print out all information Answer: All the reports generated by CMS-SA are affected by the options you choose by selecting Options > Tables and Graphs, or by clicking the Options button on the main toolbar. The CMS Tables and Graphs panel allows you choose which tables and graphs to display in the...

Error Description: Error 106 during the move data process. Resolution: The CMS Scoring Assistant software installs to the local hard drive. Please ensure that you have administrator access to the hard drive for installing software. If the problem persists, contact the Technical Support Center by email at esupport@pearson.com for assistance.

Frequently Asked Question: Export the report Answer: CMS-SA does not keep database records of the raw scores entered and does not save the report, but there are two ways for you to save the raw data: Print the Report. This option provides a hard copy backup of the raw scores entered. Export the Data. Select File > Export. The...

Frequently Asked Question: How do you make the black bars disappear? Answer: Gray Bars in Tables and Qualitative Bands in Graphs are formatting options for reports. This shading may enhance the readability of reports, but on some systems, the gray bars display and print as black bands that obscure the data. You may select or deselect either...

Frequently Asked Question: Interpretive report? Answer: The Scoring Assistant for the Children's Memory Scales does not provide any type of clinical interpretation or recommendation. The Summary Report for CMS analyzes score differences and computes discrepancies between WISC-III/WPPSI-R and CMS scores, linking learning and memory to ability.

Error Description: Invalid procedure call in ini saved defaults Resolution: The error message "Invalid procedure call in ini saved defaults" is caused by insufficient rights to the file CMS.ini located at C:\Windows\cms.ini. Granting the user full rights to this file should resolve the issue.

Frequently Asked Question: Printout is distorted Answer: CMS is not designed as network software, but the report can be sent to a network printer. If there are problems printing through the network, check the printer setup to ensure that all parameters are set correctly. Your network administration personnel can assist with this. ...

Frequently Asked Question: Program crashes when entering a certain number of zeros Answer: Memory issues can cause software to crash when the computer is unable to completely process the information. In this case, the excess of zeros prevents the system from completing the required computations. Try restarting the computer and turning...

Frequently Asked Question: Save data and reports for later use or editing Answer: The Children's Memory Scales Scoring Assistant does not keep database records of the raw scores entered and does not save the report, but there are two ways for you to save the data: Export the data: With the new data record open, click File and click...

Frequently Asked Question: Save the data Answer: The Children's Memory Scales Scoring Assistant does not save test data or reports. You may save raw data only. To do this, export the data into a comma-delimited ASCII text file for use in spreadsheet applications. To save the graphic image of the report, you can use the Windows copy and...

Frequently Asked Question: Select different subtests for the reports Answer: To select different subtests to be included in the report: Click on Options. Click the tab Tables and Graphs. Place a check in the box next to each subtest you would like to include on the report When finished, click OK.