Error Description: Crystal reports viewer physical database not found Resolution: If when running report for the Brown ADD you recieve the message "Crystal Reports Viewer Physical Database Not Found", first try uninstalling and reinstalling the program. If this fails, run the PCC Crystal Reports Update 8.5, located at TPCCPG.COM...

Error Description: Display Report Window Error 7 error line 315 Out of memory Resolution: It is possible to have version conflicts on programs that use newer versions of the Crystal Reports engine for reporting. PsychCorpCenter products such as the Brown ADDS Scoring Assistant and the WAIS III WMS III WIAT II Scoring Assistant use Crystal...

Error Description: Error Number -2147206429/Error Line:0, Description: Invalid TLV record Resolution: This error occurs during report generation and has been included as a fix in the Brown Attention-Deficit Disorder Scales Scoring Assistant Update available for download. The Brown ADD Scoring Assistant Update addresses the following...

How To enter data: Follow the instructions below to enter raw scores from the protocol to the scoring assistant software. Follow the steps below: From the Examinee List window, click the New button. Enter at least First name, Last name, and Date of Birth. Click File, Save. Click the Assessment Icon on the navigation panel on the left...

Frequently Asked Question: Record Form Type field has nothing in the drop down menu Answer: The Brown ADD Administrative Information window contains the ""Record Form Type"" field selection box. The drop-down menu contains the available forms used with the Brown ADD Scales. These include: Parent Form - Age (3 - 7) Teacher Form - Age...

Report is built with Black or brown borders around the graphs. If this issue occurs upon attempting to generate a report, please contact e-support at Pearson at (800)627-7271, Mon-Fri 7am-6pm Central, or feel free to email support at esupport@pearson.com. We will contact you shortly to resolve this issue.

Error Description: Runtime error 429 activex component cannot create object Runtime error 430 class does not support automation or does not support expected interface Resolution: The errors above may indicate that the Brown ADD Scoring Assistant did not install properly. Please make sure the program is fully up to date. For current product...

Minimum System Requirements: Microsoft Windows 2000 / XP/ Vista 32 bit / Windows 7 32 bit 133MHz processor 128 RAM, more memory improves performance (individual system requirments may exceed recommendation) 2 MB video card capable of 800x600 resolution (16-bit color) 100 MB free hard disk space when installing The...