Frequently Asked Question: Are credits required for SAWS-A? Answer: SAWS-A does not require the purchase of credits to score tests. A single user can use the software for an unlimited number of test scorings. The SAWS A is no longer available for purchase. Support for this software will continue for computers that fall within the...

Frequently Asked Question: Can I export the data? Answer: You may export the raw data to a saved file and then copy the file to a CD or flash drive. However, this file will contain only raw data and will not contain the report information. This raw data may be imported into a spreadsheet application. The SAWS A is no longer available for...

Frequently Asked Question: Can I prorate Q scores with some of the subtests. Answer: This program will not prorate IQ scores from subtest catagory scores. For best results with the product, be sure to enter complete score information for a complete report. The SAWS A is no longer available for purchase. Support for this software will...

Frequently Asked Question: Can this be converted to a word processing document? Answer: The SAWS-A report cannot be exported for editing or manipulation as text with other software programs. The Copy button allows you to copy the contents of the report shown on the screen into the Windows clipboard. This feature is useful if you want to copy...

Frequently Asked Question: Can you enter the total IQ score from the WAIS III? Answer: In order to generate the Discrepancy Analysis, the subtest scores of both instruments must be entered into the SAWS-A program. The SAWS A is no longer available for purchase. Support for this software will continue for computers that fall within the...

Error Description: Error 107, Unable to locate Script File Resolution: Please make sure that all background programs are closed. It is also possible that you will need replacement disks. Please contact the Technical Support Center for replacments by email at esupport@pearson.com, or by Fax at 800-232-1223. The SAWS A is no longer available...

Frequently Asked Question: Cannot print Answer: Version 1.0 of SAWS-A does not always print with some inkjet and older dot matrix printers, but the version 1.1 upgrade should correct most printer problems. Contact the Technical Support Center at e-mail address esupport@pearson.com or fax at 800-232-1223 to request the upgrade. ...

Frequently Asked Question: Cannot print to HP 4MP Answer: Check the printer driver and make sure it is set as the default. Also check the HP website at www.hp.com, go support and drivers and make sure you are using the most updated driver. You may also try using a generic driver like the laserjer II driver from the Microsoft printer...

Frequently Asked Question: Cannot run 16-bit program Answer: If upon launch the message, "Application not supported by Microsoft Windows NT: Cannot run 16 bit program." is displayed there may be a DLL conflict. In WINNTSYSTEM32 locate {TOOLHELP.DLL} if it is version 4.0 or higher (5/26/2000), rename or move the file to a safe...

Frequently Asked Question: Cannot save the Case Data. Answer: SAWS-A is a Scoring Assistant only and was not designed to be a report writer. It does not include the option to save case data or reports. The WAIS-III-WMS-III Writer is a newer and more comprehensive software program with database options. The Writer offers the choice of...

Frequently Asked Question: Cannot uninstall - SAWS-A.DLL in use by Windows Answer: Make sure you have all other applications closed when installing or uninstalling any program. Especially screen saver or antivirus programs, and the Microsoft Office toolbar. The SAWS A is no longer available for purchase. Support for this software will...

Frequently Asked Question: How do I change default for saving data files to another directory? Answer: You may change the path for saving raw data by editing the program defaults. Set SAWS-A Default Path. You may edit the {C:\WINDOWS\SAWS-A.INI} file to reflect a different path for saving the raw data. The default path...

Error Description: Compobj.dll file is out of date Resolution: This error is stating that you have an old version of this file in your WINDOWSSYSTEM directory. The installation program will not erase the old version, as it does not erase any files on your computer. To install correctly, follow the instructions below: For Windows 3.1/3.11 or...

Frequently Asked Question: Confidence for working memory not on report. Answer: If certain scores appear on some reports and not on others, the absence indicates that the range of scores does not support this measure. If, however, that range of scores for the same values appeared on reports when the software was first installed, then a program...

Error Description: Cyclic redundance check error CRC Resolution: If you are receiving this error message "Cyclic Redundancy Check Error" [CRC] during install you may have a damaged disk. Please call technical Support at 800-249-0659 or by email at esupport@pearson.com. The SAWS A is no longer available for purchase. Support for this...

Frequently Asked Question: Display overlaps on screen. Answer: If the report preview of your documents appears small or distorted, check your Windows printer setup to see if there is a graphics printer driver installed and set as default. This Windows graphics printer driver is required for the display to be correct. The SAWS A is no...

Frequently Asked Question: Does SAWS-A create a database for research use? Answer: SAWS-A does not keep database records of the raw scores entered, but there are two ways for you to safely keep the data: Print the Tables: This option provides a hard copy backup of the raw scores entered. This report may include either...

Frequently Asked Question: How to Edit a report Answer: The Scoring Assistant for WAIS-III/WMS-III is a profile report writer only and does not include options to save case data or reports. You cannot edit a report, since the report is a graphical image rather than text. The WAIS-III-WMS-III Writer is a newer and more comprehensive software...

Error Description: Error isinst30 -  illegal operation after installing 43% of Install Shield Resolution: If you are having trouble installing the SAW-A. Please call technical support at  1-800-249-0659. Technical support will mail you a copy of the program that does not require the floppy disk. It will take 3 to 5 business days for...

Error Description: Error message - General Protection Fault in vb40016.dll Resolution: Delete the installed files and reinstall, making sure that all background applications (TSRs) are turned off. You might also try the following: There is a slider you can adjust to change the way Windows uses the video card. It is a good idea to start...