Error installing IKernel.exe 0x10000

Error Description:

Resolution:

The error "Error installing IKernel.exe 0x10000" during setup may indicate a problem with the CD. You may also see a message when double clicking on the CD-ROM from My Computer. You can try to remove any tilde in in file name and then try the install if this fails send out the new install disk. Please call our support center for a replacement CD-ROM. Technical support can be reached at 1-800-249-0659.