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document Age calculation is wrong with international date setting
Frequently Asked Question: Age calculation is wrong with international date setting Answer: You can enter birth dates manually or use the drop-down calendar to select the month/day/year for the client. Your computer must be set to a date setting that allows for a Regional Date setting with the Short Date set to MM/dd/yyyy or to M/d/yyyy....
08 Apr, 2010 Views: 1598
document Answer fields for some fields are not all appearing
Frequently Asked Question: Answer fields for some fields are not all appearing Answer: Open another patient to confirm that all the fields appear under that patient's name. If so, return to open the initial patient's records. This may resolve the problem.
08 Apr, 2010 Views: 1491
document App initialize mod initialized ActiveX component can't create object er:429/L:60
Error Description: App initialize mod initialized ActiveX component can't create object er:429/L:60 Resolution: Close all background applications, including toolbars, anti-virus software, and Internet or modem connections before installing or uninstalling CVLT-II. Installation: Close all background applications, including toolbars,...
14 Apr, 2010 Views: 2758
document Application error - The following error occurred in App_Initialize (modInitialize):
Error Description: Application error - The following error occurred in App_Initialize (modInitialize): C:\Program Files\CVLT II SA\Data\CVLT II_DAT.MDB is not a valid path (Er:3044/L: 60) Resolution: The default install location for CVLT-II Scoring Assistant is C:\Program Files\CVLT II SA and the program database folder is saved as C:\Program...
14 Apr, 2010 Views: 2518
document Backup database
Use Windows Explorer to display the drive and folder with the database file. Right-mouse click Start, select Explore. Double-click {Program Files} and highlight the folder C:\Program Files\CVLT II SA\Data. Copy the file. Paste the file in a safe location.
08 Apr, 2010 Views: 2015
document Cannot access alternate or short forms - Version 1.0 only
Frequently Asked Question: Cannot access alternate or short forms - Version 1.0 only Answer: There are issues with the norms used for the Alternate and Short forms, with the graph on the Alternate and Short Form report showing incorrect data for the Mean Correct +-1 SD display. An update is available. You can download the latest update for...
08 Apr, 2010 Views: 1860
document Cannot administer and enter scores in the software at the same time
The DOS version of CVLT Admin and Scoring version 1.2 allowed the clinician to administer a CVLT test while entering the examinee's responses. The examiner or office staff could also enter an examinee's responses from the Record Form for computer scoring. The CVLT II Scoring Assistant software is not designed for simultaneous administration and scoring....
08 Apr, 2010 Views: 1599
document Cannot change from Alternate Assessment to Standard Assessment
Begin with the examinee information on the screen. Click Assessment Forms button in the left navigation bar. Click the New button if the Examinee does not appear on the screen. Click the name of the Examinee, then click the OK button. On the following screen, the examiner can fill out the correct information for the assessment.
08 Apr, 2010 Views: 1477
document Cannot get past the demographics screen
Once the clinician has filled in the Examinee Demographics screen: Click [Assessment Forms] button in the left navigation bar. Click the [New] button if the Examinee does not appear on the screen. Click the name of the Examinee, then click the [OK] button. On the following screen, the examiner can fill out the correct information for the...
08 Apr, 2010 Views: 1480
document Cannot install - prompted to uninstall
If you are unable to uninstall or reinstall CVLT II after a system failure or hard drive crash, you can use the CVLT II Uninstall Cleanup Patch to remove remnants of previous CVLT II installations from your computer. This will allow you to reinstall the program. The utility cleanup patch can be found at TPCCPG.COM > Utilities > Cleanup. You may...
01 Jul, 2010 Views: 2082
document Cannot install or uninstall
Close all background applications, including toolbars, anti-virus software, and Internet or modem connections before installing or uninstalling CVLT-II. Installation: Close all background applications, including toolbars, anti-virus software, and Internet or modem connections before installing. Such programs running in the background during...
08 Apr, 2010 Views: 2522
document Cannot launch new CVLT II installation or error message says cannot load MS Office
Close all background applications, including toolbars, anti-virus software, and Internet or modem connections before installing. Such programs running in the background during installation can prevent correct installation or interfere with correct launch of Windows. You must restart your computer after installing and before launching CVLT II.
08 Apr, 2010 Views: 1970
document Cannot run from server restore or zip drive backup
CVLT-II Scoring Assistant software does not require ordering new administrations (report credits) for the software. If you receive a message saying you must purchase new administrations, the program is not installed properly. The CVLT-II installation places certain files and folders on your computer system. If you are using a backup copy from a zipped...
08 Apr, 2010 Views: 1572
document CVLT-II Windows - Install and run on network server
CVLT-II is designed for installation to the local hard drive and can be installed to the local hard drive of a workstation. The software is not network server-based software and will cause system errors if used in an alternate setup. CVLT II does not lock the files when a user is in the program, and the files remain in active use. If you are using the...
28 Jul, 2011 Views: 3654
document Difference between CVLT-II Complete Kit and Comprehensive Scoring System
The CVLT-II Complete Kit CD-ROM or disks includes the software and test components: Software package Manual 25 Standard Record Forms 1 Alternate Record Form 25 Sort Record Forms CVLT-II Comprehensive Scoring System includes the Software package only.
08 Apr, 2010 Views: 2446
document Does this give a narrative report
The CVLT-II Scoring Assistant does not produce a narrative report. Typically, if our software states it is a scoring assistant, this indicates that raw data is entered and the software will produce a scored report. At this time, there is no CVLT-II writer product.
08 Apr, 2010 Views: 1593
document Error 2018 active reports error
Error Description: Error 2018 active reports error Resolution: Make sure the printer that is intended to print the document is selected as the default printer. Selecting Fax Drivers or Label Making listings in the Printers Control Panel, may cause related errors.
14 Apr, 2010 Views: 4997
document Error in preview report frmrepsel object definition error 713 \ L 6
Error Description: Error occurred in the following in Preview- Error 713/L6 Error load Graph data sdmean cls report type mismatch error 13/L5 application error Error in ActiveReport_Report Start (rptGraph) Type mismatch (Err: 13/L: 0) Resolution: Reports may display, but with incorrect graphs. This occurs on the Core and Expanded...
14 Apr, 2010 Views: 2161
document Error shared non-registered files access denied
Error Description: Error shared non-registered files access denied Resolution: The CVLT-II installation must install certain files to the Windows and Windows\System folders and to the Program Files folder. If you do not have access rights to the drive, the install cannot continue. Reset the drive rights before installing the software. See your...
14 Apr, 2010 Views: 1661
document Graphs do not print
CVLT II has options for four report types: Core, Expanded, Research and Response versions. The Core and Expanded reports include the Graph Option. The Research and Response reports do not include graphs. If the Core and Expanded reports do not include the available graphs, try the following steps to enable complete printing with CVLT II. Please note...
08 Apr, 2010 Views: 2115

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