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Article ID: 652
Last updated: 14 Apr, 2010
Error Description:Runtime error 10
Resolution:The CVLT-C Scoring Assistant installation installs certain Windows files during installation. If these files are later lost or modified, various system errors will occur during launching or running CVLT-C. Reinstalling the program does not help, because the CVLT-C installation will not overwrite a file when an existing version of that file is found. You will need to backup the CVLT-C database, delete the program folder, and reinstall with background applications closed.
a. If you are running CVLT-C, exit the program.
If the problem happens when printing to a network printer, please attach a local printer and attempt again. You can also capture the printer port in Windows 9.x to redirect the print jobs to the network printer port.
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