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Article ID: 525
Last updated: 14 Apr, 2010
Error Description:Unable to create object TPC webkey delivery
Resolution:InstallShield messages generally are caused by insufficient permissions to install software. When using Windows XP, 2000, NT, or Vista, the person installing must have administrator permissions to install software. Please contact your network administrator or IT department for assistance. Also check the Properties of the "My Documents Folder." If this is set to any non-physical drive i.e. Drive H or Drive Z, which is located on the server, check to see if the user you are logged in as has a mapped drive to that drive letter. The MSI installer during normal use copies temp files to the "My Documents Folder." If that Mapped drive is not in place, then the installer cannot proceed.
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