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Scores are wrong on Bell graph for Parent Summary Report

Frequently Asked Question:

My scores are wrong on the Bell graph for the Parent Summary Report

Resolution:

This problem is caused by the font setting on your computer. To resolve this:

  • Right-click on your Windows Desktop.
  • Click on Properties.
  • Choose the Settings Tab.
  • Click the Advanced button.
  • Change the Font Size to either ""Windows Small"" or ""Normal"". The DPI setting will probably be 96.
  • Click on ""Apply"" and ""OK"".
  • Launch the program again and recreate the report. The subtests should appear correctly on the graph now.