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Component transfer error

Article ID: 1132
Last updated: 14 Apr, 2010

Error Description:

Component transfer error

Resolution:

This and similar errors may be resolved with a clean installation of the product:

  • Close all open programs and windows.
  • Press [Ctrl] + [Alt] + [Delete] one time. (Note: Press [Ctrl] + [Alt] + [Delete] only once; pressing [Ctrl] + [Alt] + [Delete] twice will restart your computer).
  • A Close Program window will appear.
  • Find the first item OTHER than Explorer or Systray; highlight it by clicking on in one time. DO NOT click on Shut Down or End Task, Explorer or Systray; they are essential components of Windows.
  • Once an item other than Explorer or Systray is highlighted, click on the End Task button at the bottom of the window. The Close Program box will disappear.

Additional Information:

A second window may appear with the message "This program is no longer responding. It may be waiting...." This is normal for some programs; click on the End Task button again.

  • Repeat steps 2 through 5 for each item OTHER than Explorer and Systray.
  • Proceed with installation normally.

Article ID: 1132
Last updated: 14 Apr, 2010
Views: 2263
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