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An error occurred at location: PsychCorpCenter.NavBarItemManager.LoadItems() Error Message: NavBarGroupID

Article ID: 3868
Last updated: 19 Apr, 2010

Error Description:

An error occured at location: PsychCorpCenter.NavBarItemManager.LoadItems()
Error Message: NavBarGroupID

Resolution:

Follow these steps to resolve the issue above:

  1. Navigate to the following location: C:\TPC\PsychCorpCenter\Data
  2. Delete the file named: AS_SETUP
  3. Copy the file named: AS_DATA to another location such as the desktop
  4. Navigate to the Control Panel and click on Add/Remove Programs
  5. Find PsychCorpCenter-II in the list of currently installed programs and click Change
    The PsychCorpCenter-II installation wizard will appear
  6. Click on Repair and click Next
  7. Once the Repair feature has ended, open PsychCorpCenter-II
  8. Once opened, close the program
  9. Navigate back to the following location: C:\TPC\PsychCorpCenter\Data
  10. Copy and paste the file you placed on your desktop (AS_DATA) into the location in Step 9
  11. Open PsychCorpCenter-II

For further assistance, please contact the Pearson eSupport Center at (800) 249-0659 Monday through Friday from 7AM - 6PM Central Standard Time.

Article ID: 3868
Last updated: 19 Apr, 2010
Views: 2413
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