PsychCorpCenter.ProductManager.IsFeatureActivated()

Error Description:

Resolution:

This error message is seen when clicking on the “Score and Report” button from within the PsychCorpCenter – II platform. This error message is given because the date format used for your computers “Short Date” is not compatible with PsychCorpCenter – II. If the date of birth is displayed as dd-mmm-yyyy you will get this message. PsychCorpCenter can not read a three digit format for the month. It requires a two digit format.

To resolve this:

• Navigate to Start/Control Panel/ Regional and Language Options
• Under Regional Options Tab select Customize
• Under the Date Tab select the short date format of MM/DD/YYYY
• Click Apply
• Click OK
• Regional Options Tab click OK 
• Open PsychCorpCenter-II from Start/All Programs/ PsychCorpCenter/ PsychCorpCenter-II
• Click on “Score and Report” you should now be able to run a report