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document An error occurred at location: PsychCorpCenter.NavBarItemManager.LoadItems() Error Message: NavBarGroupID
Error Description: An error occured at location: PsychCorpCenter.NavBarItemManager.LoadItems() Error Message: NavBarGroupID Resolution: Follow these steps to resolve the issue above: Navigate to the following location: C:\TPC\PsychCorpCenter\Data Delete the file named: AS_SETUP Copy the file named: AS_DATA to another...
19 Apr, 2010 Views: 2413
document Can my older PsychCorpCenter software be imported into PCC-II?
Frequently Asked Question: Can my other PsychCorpCenter software titles be imported into PCC-II? Answer: At this time, the ability to import other PsychCorpCenter titles from PCC-I into the PsychCorpCenter-II Platform is not available.
23 Nov, 2008 Views: 2794
document Could not load file or assembly 'System.EnterpriseServices.Wrapper.dll' or one of its dependencies. The system cannot find the path specified.
Error Description: An error occurred at location: PCCInterop.DataTransfer.GetVersion() Error Message: Could not load file or assembly 'System.EnterpriseServices.Wrapper.dll' or one of its dependencies. The system cannot find the path specified. Source: System.EnterpriseServices Resolution: The error message displayed above is a .NET Framework error...
05 Apr, 2010 Views: 2825
document Error 13001: Product not registered with the FLEXnet Connect
Error Description: Error 13001: Product not registered with the FLEXnet Connect Resolution: On the internet please go to http://www.pearsonassessmentsupport.com/support/index.php?View=files&CategoryID=261 and click on Software Update Service Redirection.exe and download and run the excutable file. This will re-connect your software to the...
02 Jul, 2010 Views: 7010
document Error 2738. Could not access VBScript run time for custom action.
Error Description: Error 2738. Could not access VBScript run time for custom action. Resolution: This error message indicates that the VBScript engine is not currently registered. The VBScript engine can be quickly registered by following these steps: 1. Run Command Prompt as administrator          1.1 Start...
30 Jul, 2011 Views: 2070
document Installing 32-bit products on a 64-bit OS
Only 64 bit products should be installed on Windows 64 bit operating system. For a current list of offered 64 bit products please go to: http://www.pearsonassessmentsupport.com/support/index.php?View=files&CategoryID=225 Select either Wechsler Products or Other products to show programs available for 64 bit Window operating system
02 Jul, 2010 Views: 2426
document Parts of the text in the application are not viewable on the screen
The situation described above is related to a setting in the Windows environment which controls the DPI (dots per inch) of the screen. DPI refers to the number of pixels present per inch of display screen. DPI (dots per inch) settings control the images resolution on your computer, the higher the DPIs the sharper the image will be. You can change the DPI...
27 Jun, 2010 Views: 1771
document The Software Manager does not recognize this product: Error 13001:Product Not Registered with the FLEXnet Connect
Error Description: The Software Manager does not recognize this product. Please contact your software vendor for updates to this product. Error 13001:Product Not Registered with the FLEXnet Connect Resolution: This error is a result of an outdated update service utility. Please download the update by downloading and installing the utility...
30 Mar, 2010 Views: 4894
document What do I do if I forgot my PsychCorpCenter password?
The PsychCorpCenter password is originally set during the initial installation of the platform. If the password is missplaced, lost, or forgotten, please contact the Pearson eSupport Center Monday through Friday from 7AM - 6PM CST in order to regain access to your application. Due to security reasons, please be ready to provide confirmation of your order...
27 Jun, 2010 Views: 7346