Q local can not detect a scanner

Error Description:

Q Local can not detect a scanner

Resolution:

Use the Configure Scanner functionality within Q Local. Open Q and click on Find -> Find scanned batches. Then click on Enter -> Scanner -> Configure Scanner.

It is possible to Query & activate the scanner from this window. That should change the settings in ScanTools and allow scanning on the new port.



Article ID: 4265
Last updated: 09 Nov, 2010
Software Support -> — Q — -> Q Local -> Scanners -> Q local can not detect a scanner
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