Why are my PDFs not displaying correctly?

An issue with your Acrobat Reader can prevent the PDF files from appearing.

  1. Clear your cache and cookies in your Internet Browser.
  2. Log out of AIMSweb.
  3. Right click on your Task Bar and select Task Manager from the menu.
  4. Click the Processes Tab.
  5. Click the Image name column to sort the processes by name.
  6. Highlight any process that reads Acrobat or Acrotray and click End Process.
  7. Log into AIMSweb.
  8. Run the report. 


Article ID: 3921
Last updated: 14 Apr, 2010
Web Support -> AIMSWeb -> General Questions About Reports -> Why are my PDFs not displaying correctly?
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