The CVLT-C Scoring Assistant installation installs certain Windows files during installation. If these files are later lost or modified, various system errors will occur during launching or running CVLT-C. Reinstalling the program does not help, because the CVLT-C installation will not overwrite a file when an existing version of that file is found. You will need to backup the CVLT-C database, delete the program folder, and reinstall with background applications closed.
a. If you are running CVLT-C, exit the program.
b. Use Windows Explorer to locate the folder {C:\ CVLT-C}. This is the default installation location.
c. Locate and highlight the database files; these files have the extension *.MDB.
d. Click Edit, Copy.
e. Display the contents of the drive and folder to which you want to copy the files.
f. Click Edit, Paste.
If the problem happens when printing to a network printer, please attach a local printer and attempt again. You can also capture the printer port in Windows 9.x to redirect the print jobs to the network printer port.