Error Message:
The document could not be printed.
Resolution:
This error occurs when attempting to print the Stimulus Book instructions. NOTE: The Stimulus Books themselves cannot be printed, this is by design.
The error can be resolved by changing Adobe Reader's Security Settings to allow Printing on Administration. IMPORTANT: If the user has Adobe Reader XI installed, you will need to use these instructions instead.
- Remove the Stimulus Book flash drive if it is plugged into the computer.
- Open Adobe Reader.
- Click the Edit menu near the top of the window.
- Click Preferences at bottom of Edit Menu.
- Click on General on the list of Categories on the left side of the screen.
- Uncheck the Enable Protected Mode at Startup checkbox at bottom of General tab.
- Click “YES” when the Are you sure you want to continue prompt appears in the pop-up window.
- Click “OK” to close the Preferences window.
- Exit Adobe Reader.
The instructions can then be printed once Adobe Reader is restarted.